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briefing on careerswork


WHAT IS CAREERS WORK
and where is it going?

Careers work is today’s term for what has been called 'careers education and guidance'. Things change; this article explains why and how. It also describes what a person should be able to find in a reasonable careers-work service. And it suggests that further changes are now needed.


Career management is important. It is about how people manage working life: how the well-connected use their contacts, how movers-and-shakers get things the way they want them, and how most of us hang in there - making a living the best way we can. Everybody has an interest - because career affects us all, and our loved ones.


But there is more: how we manage a career raises broader questions concerning who gets to do what in the working world: why it is that women still tend to get ‘women’s work’; why the poor - however able - seem to get less than a fair crack of the whip; and why so many black people get less access to the most sought-after opportunities. Career management calls up big issues for social fairness, as well as for individual fulfilment and economic well-being. We all need all of our people to get the help that they need.


As things change, the words used to refer to that help change. What was once called 'vocational guidance' become 'careers advice' or ‘careers guidance’. In another way of thinking, 'vocational counselling,' became 'career counselling' or - quite recently ‘personal advisory work’. All of this is done person-to-person - often in a consulting room. But that is also changing, personal advisory work is now much more commonly available in ‘outreach’ settings - you can choose to meet today's personal adviser in McDonald’s. Much of the person-to-person help now available is provided by newly set up Connexions Services - expanded from what used to be called Careers Services.


In schools and colleges this person-to-person help runs alongside 'careers education'. This is a classroom programme to help people learn how the working world takes on people and what to do about it. But that provision has also diversified, making links with other aspects of school and college learning, with work-experience programmes, with expert computer systems, and with schemes for recording learning as a basis for action. These schemes are variously known as 'recording achievement', 'action planning' and progress-files work - known as 'profiling'.


The term ‘careers work’ refers to all of these person-to-person and classroom-based forms of help.

who helps... and why?


Helpers have various job-titles: 'careers advisers', 'careers teachers', 'personal advisers', 'careers coordinators' and 'counsellors' - it depends on where they work, and how broadly they conceive the help they offer.


But careers work is different from what 'head-hunters' and employment agents do. Like estate agents, or lonely-hearts advisers, employment agencies must try to satisfy both sides of the contract. But a careers worker is focussed on the working-person's side of the contract. In particular, careers workers want to help people move on in their careers.


Their aim is to enable people develop a career which is both sustaining and sustainable. That means helping them to get to find work which...


> offers a chance to grow and develop,
> brings meaning and purpose to their lives,
> provides for themselves and their own.


Government has an interest - careers work is usually government funded. And, of course, the commercial world is interested. But everybody who is interested in how we build a fair and stable society will have an interest in careers work.


That interest is growing. Career is one of the big issues of the twenty-first century - world wide. Until quite late in the last century ‘career’ meant - for a good many people - little more than following in family-and-neighbourhood footsteps. But economic crises, financial ‘big bangs’, explosions in information technology, and the spread of a global labour market has changed everything - for everybody. And they will continue to do so. Contemporary career is more complicated and more fraught, for more people. ‘Today’s’ choice can put you on the streets in a none-too-distant ‘tomorrow’.


What happens in careers work?


The 'careers-work story' had its beginning on the eastern seaboard of the US, where - in the early twentieth century - the huddled and hopeful masses needed help finding a niche in the New World. From the beginning, careers workers have sought to help people to...


> get enough to go on - about both what they are can do and what is available;
> use that information to come to a rational basis for action;
> carry that plan through.


But, over something-like a century of professional development, careers workers have found that more can - and should - be done. A person needs to appreciate what goes on in the working world, and how it is changing; to understand what can make a person’s career go well or badly, and to see what can be done to improve one’s own chances of making it go well; to focus on ideas and values which are their particular starting point and to find out about aspects of the working world they may never have realised are there; to get the information and to grasp where the major causes and effects are; to do all of this both for an understanding of the working world and of their own lives. Career requires as demanding a programme of learning as anything that people need to learn.


So, in a good -enough careers-work programme you should be able to find...


> access to useful information - in a centre, with both printed material and computer terminals linking you to databases and a system for reviewing your own readiness for work;
> a group-work programme taking you systematically through the background knowledge - what is happening in work, what is entailed in making a career decision, how to search for work and how to do yourself justice in an application-and-selection process;
> links with people in the working world - through visits, work experience or work shadowing, so that you broaden your horizons - by meeting people that you wouldn’t get a chance to meet in any other way;
> a chance to set down what you find in your own developing record of what you learn about work and self - something that you can talk over with people who know you and care about you, and something you can use to set down what you mean to do;
> a chance to talk all of this through, with somebody - an adviser or counsellor - who appreciates what is involved in working on the dilemmas and problems of career management.


If you can’t find this in a school or college important to you, ask why it is not there.


In an English school or college a decent-enough version of such a programme might get, on average, around an hour a week on some combination of these activities. It might start at age 11 years; and we are beginning, now, to understand that there are some basic ideas about career which people need help to develop while they are still at primary school.

how does career work?


But, before we march off on a campaign for more careers work, we’d better ask whether any of this is useful,... and why,... and how it can be made more useful,... and whether anything more is now necessary.

That means understanding what goes on in a contemporary career. The first and easiest assumption is that career management links person to job. It needs a matching process: people are thought of as having qualities and interests; jobs are thought of as having demands and rewards; career management is thought of as fitting a particular person to particular work.


Matching relies on lists - of abilities and interests, of work requirements and rewards, and of possibilities. This is the ‘lonely hearts’ theory of career management - somewhere, out there, there is just-the-job for you. And so, quite a lot of what happens in matching work is accompanied by worksheets, checklists, records, psychological tests and computer programmes - each of them listing what can be known about a person, a job and the options.


Careers do work like this - a bit. So matching techniques do work for some people. They work best for articulate people, confident about what they say and relaxed about what that might suggest. Where that comfortable process works well, a rewarding career may result. And a lot of people feel good about it: working people and their communities are satisfied; employers and their profits benefit; careers workers have their work validated. Nobody expects 100% success, but - if matching works for much of the time - why worry about it?


And there are other advantages. Where government is putting money into careers work it is reasonably easy to hold a matching process to account. Its lists fit easily into descriptions of what is required and how careers work can be assessed. List-based material is relatively easy to design and does not require much of the careers workers who work with it. Indeed, it can often be programmed into computers which make the links quickly, precisely and cheaply.


All of this would be fine, if matching were the only thing that happens in managing a career. But it is not. Indeed, it is not the most important thing, and it is certainly not the most basic thing. It should not be the only thing that is done, and it most certainly should not be the first thing. Because careers-work matching works least well for people who most need careers-work help.


we can do better than ‘more of the same'


Careers work, concerned as it is with 'moving on', must itself move on.


Firstly, the contemporary working world is in a perpetual state change - ‘re-labelling and ‘re-bundling’ the working world. Many of the terms for ‘jobs’, have gone. Our lists - whether for work or self - are out-of-date as soon as they are assembled. Lists don't work well with change; they don't represent its dynamics, and they convey little sense of what change means for people.


Secondly - and more importantly - career management does not occur in a social or cultural vacuum. When people look at themselves and work they are not just assessing clear and precise facts, they are struggling with doubts and hopes, pressures and expectations, stereotypes and assumptions. That is why people with potential wind-up low in the pecking order - because they have gathered a way of seeing how things work from a culture that cannot help them in this way. Careers work needs to understand more about how people come to see possibilities for themselves, and how they can be helped to see more. That work will be less about helping people make choices,it will be more about helping them to see that choice is a possibility.


Thirdly, the most important thing to learn is ‘how to learn’. Young men and women get help in school and college until they are 19. Yet cultural, social, economic and technological forces will continue to impact their lives at 29, 39, 49 and for any future. In order to help them deal with this, careers work must help people to deal with change for themselves. That means not just findings things out, it means knowing how to find things out. It is the basis for dealing with any changing system for yourself. Some cultures are less good at this than others. So are some careers-work programmes.


Careers management is as complex, as set in cultural context, as riven with conflicting points of view and as emotionally layered as any aspect of a person’s life. Such depth breadth and dynamism cannot be checklisted or simply measured. It is a story, and its depth, breadth and dynamics must be represented in narrative form - with a story’s search for meaning.

But perhaps the most important immediate challenge to contemporary careers work is that has become much more difficult to manage well.

back to café career magazine - in touch articles
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"You can choose to meet today's personal adviser in McDonald’s"

 

 

 

 

 

 

 

 

 

 

 

"Unlike estate agents and lonely-hearts advisers, careers advisers don't necessarily try to satisfy both sides of the contract."

 

 

 

 

 

 

 

 

 

 

 

 

"Contemporary career is more complicated and more fraught, for more people."

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

"Career requires as demanding a programme of learning as anything that people now need to learn."

 

 

 

 

 

 

 

 

 

 

 

 

"Careers-work matching works least well for people who most need help."

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

" Career is a story, and its depth, breadth and dynamics must be represented in narrative form - with a story’s search for meaning."

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